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Shipping Eligibility:

At this time, ProfusionCosmetics.com only ships within the United States. We apologize for any inconvenience. For shipping within the United Kingdom and European Union, please visit https://profusioncosmetics.co.uk/

Free Shipping:

Enjoy free ground shipping to contiguous United States when making a purchase of $25 or more! Free ground shipping is only applicable to the lower 48 states and excludes any address not reachable exclusively by truck. Order amount must be at least $25 prior to tax and shipping charges.

Return Policy:

Returns are not accepted for items that have been opened. Unopened items may be returned within 14 days of receipt in the form of store credit only, less any shipping & handling costs. Return postage is not provided.

If you would like to return or exchange an unopened item, please click here to download the return form.

Damaged items:

In the unfortunate event your item arrives damaged, please send an email to sales@profusioncosmetics.com with a photo of the damage and your request for a replacement or refund. Please note you have 14 days from receipt to request a replacement/refund for damaged items.

Processing Time:

Orders typically takes 1 to 2 business days to process and ship out. Once an order has been processed you will receive email confirmation of shipment with tracking info.

Shipping Transit Time:

All orders placed directly through our website are processed from our distribution center in Pomona, CA. Our packages are typically handled by UPS. Please consult with map below to estimate how long it would take for an order to reach you by regular ground shipping. Please keep in mind weekends are not counted towards transit time.

Profusion UPS Ground Shipping Transit Time Map